Conversational AI 101: The Ecosystem at a Glance
By 2020, 85% of our engagement with businesses will be through chatbots, as per Gartner. Moreover, the chatbot market is anticipated to hit around US$ 1.25 billion in 2025, according to Statista. Clearly, bots are the future, and bot-powered commerce is the modern-day manifest destiny. Whether you want to order your favorite cheese pizza or …